Due to limited spots available in our spin classes, we will be incorporating an automatic $5 charge if you reserve a bike and fail to show up and/or fail to cancel within 2 hours of the class. This will be at both the Staunton and Gillespie locations and involve both the morning and evening spin classes. It will begin on May 1st.
To cancel a reservation, please call the gym, send us a message on Facebook, or comment on the spin Facebook post. The $5 charge will be automatically deducted from your account without notice. Please do not find a replacement for your bike, as we have a waitlist of members that we will contact.
Unfortunately we’ve had quite a few last minute cancellations during the last two months. Members on the waitlist were not notified in time, and bikes that would have otherwise been used went unused. We understand that everyone has last minute things come up, and sometimes there is no way to avoid them. However, we also have to be respectful of other gym members that pay a monthly fee for class access. That’s why we’re only requiring a 2 hours notice and a $5 fee.
Of course, the easiest way to alleviate this is to purchase more bikes. Although that’s in our future plans, it’s still probably 12-18 months away from fruition. So this is the best solution we could come up with that’s fair to all of our members.
Thanks for your understanding.
